ZONE Wallet TWD Withdrawal Guide

This article provides a detailed tutorial on how to withdraw New Taiwan Dollars (TWD) using ZONE Wallet.

Complete TWD Withdrawal Tutorial

1. Tap the ZONE Wallet Icon on the Homepage
   • Select the ZONE Wallet icon at the bottom of the homepage to access the operation interface.
2. Choose "Withdraw"
   • Tap the "Withdraw" button to enter the withdrawal interface.
3. Select "TWD" and Enter Withdrawal Amount
   • On the withdrawal page, select TWD as the currency and input the amount you wish to withdraw.
4. Complete Verification Procedures
   • Follow system prompts to complete the required verifications, such as:
     • Biometric Authentication: Fingerprint or facial recognition.
     • SMS Verification: Receive a verification code via SMS and enter it.
     • Email Verification: Click the confirmation link sent to your registered email.
5. Successful Application and Detail Review
   • Once the withdrawal application is complete, you can check the transaction details in the ZONE Wallet app.

For additional assistance, refer to the ZONE Wallet Help Center or contact our support team.

FAQs About Withdrawal

1. How long does the withdrawal process take?

After submitting a withdrawal request, funds will be credited to your bank account within 1-2 business days (holidays excluded).

2. What are the withdrawal fees?

A flat fee of NT$15 applies to each TWD withdrawal and will be deducted directly from the withdrawal amount.

3. What are the withdrawal limits?

The withdrawal amount must exceed NT$100 and adhere to the daily and monthly limits based on your membership level. For detailed rules, refer to the Membership Levels article.

4. What should I do if the withdrawal fails?

Ensure you carefully follow system instructions and maintain a stable internet connection throughout the transaction. If you encounter any issues or have questions during the withdrawal process, contact the Customer Support Team for professional assistance.

Cryptocurrency investments are subject to price volatility and liquidity risks. The above content is for reference only and does not constitute financial advice. Please evaluate your financial situation carefully before investing and remain vigilant against fraudulent activities.